Child Safety Standards
Last updated: October 8, 2026
This Child Safety Standards Policy applies to Cuetly – Create & Discover (Package Name: com.cuetly). At Cuetly, user safety is our highest priority. We are committed to maintaining a safe, respectful, and positive environment for everyone, especially minors. We operate under a strict zero-tolerance policy towards any form of child abuse, sexualization, or exploitation.
1. Zero Tolerance for Child Sexual Abuse and Exploitation (CSAE)
Cuetly strictly prohibits any content, communication, generation, or behavior that endangers minors. This includes, but is not limited to, Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
We do not tolerate:
- Generation, sharing, hosting, or linking to sexual imagery, videos, audio, or text involving minors.
- Predatory behavior, grooming, sexual extortion (sextortion), or solicitation of minors.
- Any content that depicts, promotes, or facilitates the sexualization or abuse of minors across any part of Cuetly, including public feeds, Sparks short videos, direct messaging (DMs), group chats, collaborative live canvas, and user profiles.
2. In-App Feedback & Reporting Mechanism (Without Leaving the App)
In accordance with Google Play Child Safety Standards, Cuetly provides a comprehensive, built-in in-app feedback and reporting mechanism so users can submit safety concerns and feedback directly within the application without needing to leave the app:
- In-App Feedback & Safety Form: Users can open Profile → Help & Support at any time to submit direct feedback, report app issues, or flag child safety concerns directly through our in-app form. Submissions are transmitted directly to our moderation team inside the app.
- In-App Content & Account Reporting: An immediate in-app “Report” option is available on every prompt, short video (Spark), comment, chat conversation, and user profile, featuring explicit options for Child Sexual Abuse or Exploitation (CSAM/CSAE) and Child Safety Concern.
- Report Tracking: Users can view the status of their submitted feedback and reports directly within the app under Help & Support → Reports.
3. Addressing CSAM & Enforcement
We take all reports of child endangerment and abuse with the utmost urgency:
- Detection & AI Moderation: We utilize automated on-device and cloud moderation tools alongside proactive community reporting to identify any potential violations.
- Immediate Removal: Any content identified as CSAE or CSAM is immediately taken down and quarantined.
- Account Termination: Offending accounts are permanently banned, and offending users are permanently blocked from creating new accounts on Cuetly.
4. Legal Compliance & Mandatory Reporting to Authorities
Cuetly complies with all applicable local and international child safety laws, including 18 U.S.C. § 2258A. Upon gaining actual knowledge of any instances of apparent Child Sexual Abuse Material (CSAM) or Child Sexual Abuse and Exploitation (CSAE), Cuetly immediately files a report with the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline and cooperates fully with law enforcement agencies.
5. Designated Child Safety Point of Contact
Cuetly maintains a designated Child Safety point of contact positioned to receive emergency notifications from users, law enforcement, and Google Play, and authorized to execute immediate enforcement action:
- Point of Contact Role: Child Safety & Moderation Lead
- Dedicated Child Safety Email: safety@cuetly.com
- General Support Email: support@cuetly.com
- Emergency Response Commitment: Urgent safety reports involving minors are prioritized and reviewed within 24 hours.